FAQ

Order Processing:
All orders will be shipped within 48 hours of your purchase pending item availability and credit card verification. Please note we do not ship Friday to Sunday and on holidays.

Returns/Exchanges:
There are NO returns or exchanges on vintage items, however we do our utmost to insure your customer satisfaction and make it our highest priority that you are happy with your items. We carefully inspect each piece before listing, and any imperfections will be listed with photographic detail. Please note that due to the nature and age of vintage, there are some natural signs of wear on some vintage items.

Please contact us with any questions or concerns you might have regarding any of our items either via email lifebytavin@gmail.com or phone Tuesday through Sunday from 12:30-6:30 PST at 213.482.5832.

 

Payment info: 
We accept Visa, Mastercard, and American Express, and Paypal.

Because we are based and have a physical location in California, we are required to collect the local sales tax of 9% on all transactions from CA residents.

Shipping Rates & Methods
We ship worldwide using USPS Priority. Expedited shipping and insurance is available and we will do our best to accommodate your needs. Please contact us immediately after purchasing your order with your requests. The buyer will be responsible for any additional fees.

We are not responsible for any uninsured, lost, or damaged items.

Note on International Shipments
We use USPS to ship internationally. USPS first class is the least expensive, but does not include a tracking number. Please note that we are not responsible for packages lost in the mail with this option, as there is no way to track them. If you would lke to be upgraded to Priority International, which includes tracking, please email us. Any orders weighing over 4lbs must be shipped Priority International.

The customer is responsible for all shipping costs including applicable custom fees, taxes, and duties. Customs authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Please note that in rare occasions custom agents may delay delivery of some packages.

We at Tavin Boutique are happy to be doing business with you! If you find yourself in Los Angeles, please do visit our brick n mortar shop.

We truly appreciate your support of small businesses!

Tavin Boutique
1543 Echo Park Avenue
Los Angeles, CA 90026
213.482.5832